Privacy Policy

At London Digital Marketing Agency Ltd (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

This policy applies to all employees, job applicants, clients, suppliers, contractors, and any other individuals whose personal data we process. By engaging with London Digital Marketing Agency Ltd, you consent to the collection, use, and processing of your personal data as described in this policy.

We collect personal data to provide staffing services and ensure the smooth operation of our recruitment processes. The personal data we collect may include, but is not limited to:

2.1 Personal Information:

• Full name
• Date of birth
• Contact details (address, phone number, email)
• National Insurance number
• Passport or other identification details
• Work permit or visa status
• Emergency contact details

2.2 Employment and Recruitment Information:

• CVs, employment history, qualifications, and certifications
• References and background checks
• Payroll and banking details
• Right to work documentation
• Job application forms and interview notes

2.3 Digital Marketing-Specific Data (for client-facing services):

• Marketing campaign data, analytics, and performance metrics
• Website behavior and interaction data via tracking technologies
• Client and consumer feedback, reviews, and testimonials
• Social media profiles and engagement data (if applicable)

2.4 Website and Communication Data:

• IP address and device information
• Browsing behavior on our website
• Cookies and tracking technologies
• Email correspondence and communication logs

We collect personal data through various methods, including:

• Directly from individuals when they apply for jobs, use our services, or communicate with us.
• From third-party references, background checks, and publicly available sources.
• Through our website, job portals, social media platforms, and marketing analytics tools.

At London Digital Marketing Agency Ltd, we process personal data for the following key purposes:

• Recruitment and Employment: To assess job applications, verify qualifications, and manage employment contracts, including onboarding.
• Marketing Services: To execute digital marketing campaigns, track performance, and optimize services for clients.
• Business Operations: To provide efficient staffing solutions and ensure smooth business operations.
• Legal and Compliance: To comply with employment laws, tax regulations, and other legal obligations.
• Security and Fraud Prevention: To safeguard against unauthorized access, fraud, and security threats.
• Marketing Communications: To send promotional materials, updates, and newsletters (only with consent).
• Training and Development: To manage employee training and professional development activities.

We process personal data based on one or more of the following legal grounds:

• Contractual Obligation: When processing is necessary to fulfill employment contracts, service agreements, or client contracts.
• Legal Compliance: To meet obligations under employment, tax, and regulatory laws.
• Legitimate Interests: To manage business operations and improve services, including digital marketing campaigns and recruitment.
• Consent: Where explicit consent is required, such as for marketing communications or specific data processing activities.

We may share personal data with:

• Clients and Employers: For recruitment services, job placements, and marketing services.
• Service Providers: Including payroll processors, IT support, background check agencies, and marketing tools.
• Regulatory Authorities: Such as HMRC, law enforcement, or regulatory bodies if required by law.
• Business Partners: When necessary for providing services, including third-party marketing platforms, social media partners, and content management systems.

Important: We do not sell or rent personal data to third parties.

• We securely store personal data on encrypted systems and take measures to prevent unauthorized access.
• Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• When data is no longer needed, it will be securely deleted or anonymized in compliance with relevant data retention policies.

We implement appropriate technical and organizational measures to safeguard your personal data, including:

• Encryption and Secure Data Storage: Protecting data both in transit and at rest.
• Access Controls and Authentication: Ensuring only authorized personnel can access sensitive data.
• Regular Audits and Security Assessments: Assessing vulnerabilities and implementing necessary security measures.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data and information about its processing.
• Right to Rectification: Request corrections to any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data in specific circumstances (e.g., when it’s no longer needed or when consent is withdrawn).
• Right to Restriction: Request a limitation on how we process your data in certain circumstances.
• Right to Data Portability: Request that your data be transferred to another service provider in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time, especially for marketing-related communications or special category data.

To exercise these rights, please contact us using the details provided below.

Our website uses cookies and other tracking technologies to enhance user experience, conduct analytics, and offer personalized content. You can manage your cookie preferences via your browser settings. For more information, please review our Cookie Policy (if applicable).

Our website may include links to third-party websites, applications, or services. We are not responsible for the privacy policies or practices of these third parties. We recommend reviewing the privacy policies of any third-party sites linked from our website.

London Digital Marketing Agency Ltd may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated date will be indicated. We encourage you to review this policy periodically to stay informed about how we protect your personal data.